Policies

Terms & conditions

Booking, cancellation, vehicle and payment policies for every AAA Classic Transportation ride.

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1passenger

More than 10 riders? Call (404) 618-4498 and we'll arrange a second vehicle.

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By booking with AAA Classic Transportation & Limousine Service you agree to the terms below. Questions? Call (404) 618-4498.

  1. Reservation cancellations

    Cancellations must be made by phone within 24 hours of booking, whatever the pickup date or time.

    Cancellations made after that window are charged 50% of the original payment plus a 10% administrative fee.

  2. Airline changes

    Clients must notify us of all airline changes, delays, cancellations and missed flights.

    Delayed flights are billed after arrival.

  3. Non-smoking policy

    All of our vehicles are non-smoking. Clients and their guests must observe this policy.

  4. Vehicle damage

    The client is responsible for their guests and accepts full financial responsibility for any damage to the vehicle, whether by accident, neglect or intent, caused by the client or their party during the rental.

    • Carpet or seat burns: $100.00 each
    • Sanitation fee: $250.00
    • Vehicles may not be loaded beyond their seating capacity
  5. Alcohol & drugs

    Consumption of alcohol and use of drugs in our vehicles is prohibited by law.

  6. Lost items & flight information

    We are not responsible for articles left in vehicles.

    We are not responsible for flight information beyond what is listed on the booking.

  7. Driver authority

    The driver may end the charter at any time, without refund, if the party is unruly or endangers the safe operation of the vehicle.

  8. Conduct in the vehicle

    Standing through the sunroof is illegal and not permitted.

    Smoking is not permitted in any vehicle.

  9. Delays

    We are not responsible for delays or inconvenience caused by traffic, unforeseen mechanical failure or acts of God.

  10. Vehicle substitution

    We may substitute another vehicle if an event beyond our control occurs.

  11. Payment at the end of the charter

    The client is financially responsible for all amounts due at the end of the charter, including:

    • Overtime, which applies after the first 15 minutes past the prearranged time on the run sheet
    • Wait time
    • Gratuity
    • Damage fees
Georgia Department of Transportation licensed and insured seal

Licensed & insured

All of our vehicles are permitted, licensed and insured by the State of Georgia's Department of Transportation & Highway Safety. Insurance coverage on each vehicle exceeds $1 million (US).

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